Legal Notice

LEGAL NOTICE

Last updated: 9 August 2026

1. Website publisher

This Website, accessible at www.voyage-kayak.com, is published by:

Julien BURELLIER, a sole trader established under French law
Trade name: VOYAGE KAYAK
Address: 27 rue Pasteur, 05100 Briançon, France
Telephone: +33 (0)6 38 01 67 35
Email: info@voyage-kayak.com

SIREN number: 434 178 075
SIRET number: 434 178 075 00058

VAT not applicable pursuant to Article 293 B of the French General Tax Code.

Publication Director: Julien BURELLIER
Contact: julien@voyage-kayak.com

2. Travel and stay operator activity

Voyage Kayak is registered in the French Register of Travel and Stay Operators maintained by Atout France.

Registration number: IM005130006

Atout France
200/216 rue Raymond-Losserand
CS 60043
75680 Paris Cedex 14
France

Financial guarantee

The financial guarantee required for the travel and stay operator activity is provided by:

Groupama Assurance-crédit & Caution
Contract No. 4000714710
3 place Marcel-Paul
92000 Nanterre
France

Professional liability insurance

Professional liability insurance is provided by:

MMA IARD Assurances Mutuelles
Policy No. 127.619.108
160 rue Henri-Champion
72030 Le Mans Cedex 9
France

3. Website hosting provider

The Website is hosted by:

HOSTINGER INTERNATIONAL LIMITED
61 Lordou Vironos Street
6023 Larnaca
Cyprus

Telephone/WhatsApp: +1 659 444 4429
Website: https://www.hostinger.fr/contact

4. Operation of the Website and formation of travel contracts

The Website does not allow users to conclude a travel contract directly or make an online payment.

Bookings are made using a registration form, a travel contract and individual email exchanges with Voyage Kayak.

The information published on the Website is provided for general, informational and pre-contractual purposes.

The definitive characteristics of each trip, including its itinerary, dates, price, included and excluded services, payment conditions and cancellation terms, are specified in the pre-contractual and contractual documents sent to the traveller.

A booking becomes final only under the conditions set out in the applicable Terms and Conditions of Sale, the Special Conditions of Sale, the registration form and, where applicable, the individual travel contract.

5. Accuracy of information and liability

Voyage Kayak makes every reasonable effort to ensure that the information published on the Website is accurate, complete and regularly updated.

However, errors, omissions, technical problems or changes may occur, particularly when information is provided by third-party service providers.

Voyage Kayak reserves the right to correct or update the content of the Website at any time.

Nothing in this Legal Notice is intended to exclude or limit any liability imposed on Voyage Kayak by mandatory provisions of French law or any other applicable mandatory consumer protection legislation.

6. Intellectual property

Unless otherwise stated, the structure of the Website and all content available on it, including texts, photographs, images, graphics, logos, videos, icons, documents and downloadable materials, are protected by intellectual property law.

These elements are owned by Voyage Kayak or are used with the permission of their respective rights holders.

Any reproduction, representation, adaptation, modification, publication, distribution or exploitation, whether in whole or in part and by any means whatsoever, is prohibited without prior written authorisation.

Requests for authorisation may be sent to:

julien@voyage-kayak.com

Any unauthorised use may constitute an infringement under Articles L.335-2 et seq. of the French Intellectual Property Code.

7. Hyperlinks

The Website may contain hyperlinks to third-party websites.

Voyage Kayak does not exercise permanent control over these websites and cannot guarantee their availability, content, security or personal data protection practices.

The presence of a hyperlink does not imply that Voyage Kayak approves or endorses all the content published on the relevant third-party website.

8. Cookies and similar tracking technologies

The Website may use cookies and similar tracking technologies that are strictly necessary for its operation.

Subject to the user’s prior consent, the Website may also use Google Analytics cookies to measure website traffic and audience statistics.

No non-essential cookies shall be placed on the user’s device before consent has been obtained.

Users may accept, refuse or customise their cookie preferences when first visiting the Website. They may subsequently change or withdraw their consent at any time by using the “Manage my cookies” link available on the Website.

Further information about the cookies used, their purposes, retention periods and the means available to manage them is provided in the Website’s Cookie Policy.

9. Personal data protection

The controller responsible for the processing of personal data collected through the Website is:

Julien BURELLIER, sole trader operating under the trade name Voyage Kayak
27 rue Pasteur
05100 Briançon
France

Email: info@voyage-kayak.com

Personal data may be collected when a user:

  • contacts Voyage Kayak by email or through a contact form;
  • requests information about a trip;
  • submits a registration form;
  • enters into a travel contract;
  • subscribes to the Voyage Kayak newsletter;
  • or browses the Website, subject to the user’s cookie preferences.

Personal data is processed only for specified, explicit and legitimate purposes, including:

  • responding to enquiries;
  • preparing and managing travel bookings;
  • performing travel contracts;
  • complying with legal, accounting and administrative obligations;
  • managing customer relationships;
  • sending newsletters where the recipient has consented or where another lawful basis applies;
  • and producing website audience statistics, subject to the user’s consent.

The legal basis, recipients, retention periods and conditions applicable to each type of processing are described in the Website’s Privacy Policy.

In accordance with the General Data Protection Regulation — Regulation (EU) 2016/679 — and the amended French Data Protection Act of 6 January 1978, individuals have, subject to the applicable legal conditions:

  • a right of access to their personal data;
  • a right to rectification;
  • a right to erasure;
  • a right to restriction of processing;
  • a right to object to processing;
  • a right to data portability;
  • and the right to withdraw consent at any time where processing is based on consent.

These rights may be exercised by contacting:

info@voyage-kayak.com

Voyage Kayak may request additional information where reasonably necessary to verify the identity of the person making the request. A copy of an identity document will only be requested where there is reasonable doubt concerning the person’s identity.

Individuals may also lodge a complaint with the French data protection authority:

Commission nationale de l’informatique et des libertés — CNIL
https://www.cnil.fr

Further information is available in the Website’s Privacy Policy.

10. Consumer mediation

In accordance with Articles L.612-1 et seq. of the French Consumer Code, after first submitting a written complaint directly to Voyage Kayak, the consumer may refer the dispute free of charge to the consumer mediator appointed by Voyage Kayak if the complaint remains unresolved or if no response has been received within two months.

The appointed consumer mediator is:

Médiation Professionnelle – Médiateur de la consommation
Alteritae
5 rue Salvaing
12000 Rodez
France

Website: https://www.mediateur-consommation-smp.fr

The request for mediation must be submitted within one year of the consumer’s written complaint to Voyage Kayak.

Consumer mediation is free of charge and optional for the consumer.

Before referring a dispute to the mediator, complaints must be sent to:

Voyage Kayak – Julien BURELLIER
27 rue Pasteur
05100 Briançon
France

Email: info@voyage-kayak.com

11. Governing law

This Website and this Legal Notice are governed by French law.

Where the user is a consumer residing in another country, this choice of law shall not deprive the consumer of any mandatory protection granted by the law of the country in which they have their habitual residence.

This English version is a translation of the original French Legal Notice. In the event of any discrepancy between the French and English versions, the French version shall prevail, subject to any applicable mandatory legal provisions.